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Frequently Asked Questions

How long does it take to set up for an on-site headshot session?

We typically need about 2 hours to fully set up lighting, backdrop, and workstation before photographing begins. Tear-down takes approximately 60–90 minutes, depending on the space.

What kind of space do you need at our office?

A conference room or similar space approximately 20ft x 10ft or larger is ideal. It should be close to power outlets and reasonably private. We bring a full mobile studio setup including lighting and backdrops.

Do you provide insurance documentation if our building requires it?

Yes. We are fully insured through The Hartford. If your building management requires a Certificate of Insurance or additional insured documentation, we can provide it with advance notice.

Do you use a freight elevator or the main lobby elevator?

Our equipment fits in a standard elevator, but many buildings require vendors to use the freight elevator. Please check with your leasing agent or office manager so arrangements can be made ahead of time if needed.

How many team members can you photograph in a typical session?

In a 3–4 hour session, we can photograph between 30–50 people, depending on whether team members select images during the shoot or afterward. For high-volume sessions, we recommend appointing a company representative to keep the schedule running smoothly.

What retouching is included in our session?

Level 1 (basic) retouching is included with all standard headshot packages. This includes blemish removal and minor adjustments. Additional enhancements are available as add-ons at time of booking.

Can we book both studio-style and environmental portraits for an executive?

Yes. Our Executive Signature Series includes both types of shots. We set up a studio look at your office and also photograph environmental images indoors or outdoors based on lighting and your schedule.

Is it possible to schedule a planning call before our shoot?

Absolutely. We offer a pre-shoot consultation to discuss goals, logistics, image usage, wardrobe tips, and location planning to ensure everything goes smoothly and delivers exactly what you need.

How are the final images delivered?

Images are delivered digitally within 5 business days. Rush delivery is available as an add-on. You’ll receive high-resolution files suitable for web, print, and LinkedIn. Transparent PNG files can be included in executive packages.